Message from Executive Director


Looking back on the 12 months that have passed, our organisation went through a crisis that has never encountered before, resembling a stream flowing without a proper direction: An unexpected guest, the Covid-19 pandemic, has entered into our lives, causing major disruptions to our routines that till this day, has caused us to still be grappling and making necessary adjustments to live in the “new normal”.

This crisis has forced us to think out-of-the-box in continuing to provide services to our clients. Thus, we enlarged our services map to engage our community, particularly the elderly, using video conferencing platforms such as Zoom and Google Hangouts. These video conferencing platforms have become the new training and coaching tools for both our employees and programme participants, and have transformed how learning takes place in our workplaces and the community at large.

To protect our employees and participants during this difficult period of time, all of us were stationed and working from home. During this time, I began to envision the meaning of Tri-Love – self, family and community, with a “new'' ecological perspective. While the love of an individual can be described as having self-worth and identity, it must now take into account the big adjustment of the individual’s functioning and new routine of working from home. Added to that, the individual’s life stages’ challenges will also greatly affect his or her family lives, roles, growth and development, as they navigate through the life’s complexities amidst the pandemic. Hence, it is expected that some individuals will be experiencing higher stress levels than others, and are in need for much help and support.

Thus, as a community service provider, we will continue to do our best in serving the current, and wider, community with a spirit of sincerity. We stand firm in the power of “En” – Enabling, Enriching and Empowering Individuals by serving the community and exploring networking opportunities. In the midst of this period of turbulence, we restructured our organisation to renew our focus and energy. Standing together, we are confident in facing these challenging times ahead in 2020 and beyond.

By Chan Chui Han, Carol, Executive Director, En Community Services Society